1. Delivery Timeframe: Elisiano aims to deliver orders within 3-5 working days from the date of purchase. Please note that delivery times may vary depending on the shipping destination, public holidays, and unforeseen circumstances such as natural disasters or transportation disruptions.
2. Shipping Methods: We utilize reliable courier services to ensure prompt and secure delivery of your orders. Tracking information will be provided once your order has been dispatched, allowing you to monitor the status of your delivery.
3. Shipping Charges: Elisiano charges a flat shipping fee of 250 PKR for all orders. This fee is applied per order regardless of the number of items purchased.
4. Delivery Address: Please ensure that the delivery address provided during checkout is accurate and complete. Elisiano is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
5. Delivery Attempts: Our courier partners will attempt to deliver your order to the specified address. If delivery is unsuccessful, a notification will be left, and arrangements will be made for re-delivery or collection as per the courier’s policy.
6. Payment Options: Elisiano offers two payment options for your convenience:
- Cash on Delivery (COD): You can choose to pay for your order in cash upon delivery. Please have the exact amount ready to expedite the process.
- Online Credit/Debit Card: Securely pay for your order online using major credit or debit cards. Your payment information is encrypted and protected to ensure confidentiality. 8. Change or Cancellation of Orders: Changes to or cancellation of orders may be possible within a limited timeframe after purchase. Please contact our customer service team as soon as possible for assistance. 9. Domestic Shipping: Currently, Elisiano only offers delivery within Pakistan. We do not ship internationally at this time.
10. Contact Information: For any inquiries regarding your order or our delivery policy, please don’t hesitate to contact our customer service team at [provide contact details].
By placing an order with Elisiano, you agree to abide by the terms and conditions outlined in this Delivery Policy. We appreciate your trust in us and strive to provide you with a seamless shopping experience.