Return/Exchange policy
1. 3 Days Return/Exchange Window: We provide a generous 3-day window for you to return or exchange your product. If you’re not completely satisfied or if you’ve changed your mind, simply let us know within this period.
2. Pristine Condition: To be eligible for a return or exchange, the product must be in its original condition, unworn, unwashed, and free from any damage or tears. We inspect every item carefully to ensure it meets our quality standards.
3. Mutual Understanding: We believe in mutual understanding and working with our customers to ensure satisfaction. If you have specific concerns or needs, please reach out to our team. We are open to negotiations and will do our best to accommodate your requests.
4. Easy Returns Process: Returning or exchanging a product is easy with us. Simply contact our customer support team within the 3-day window, and they will guide you through the process. The customer will have to bear one side of the courier charges therefore we advise them to use Pakistan Post, Daewoo, Leopards, etc. as they offer the cheapest courier services
- Refund or Exchange: Depending on your preference, you can choose to receive a full refund for your returned item or exchange it for another product of equal value.
6. Quality Guarantee: We stand by the quality of our products. If you ever receive a damaged or defective item, we will make it right. Contact our support team, and we’ll resolve the issue promptly.